Privacy Policy

Last updated: July 17, 2026

Nova Steam Carpet & Upholstery uses the information you provide only to prepare for, schedule, and communicate about cleaning services.

Information we collect

• Full name, email address, mobile phone, service ZIP code, and appointment details.
• The service, size, optional add-ons, and special conditions you select.
• Information you choose to send by phone, text message, email, or a booking form.

How we use it

• To prepare an estimate and confirm service availability.
• To match your website request with your Google Calendar appointment.
• To contact you about scheduling, service preparation, or changes to your appointment.
• To protect the website from spam, duplicate submissions, and misuse.

Service providers

Nova Steam may use Google services to process booking requests, store appointment details, and send operational notifications. Those services handle information according to their own privacy terms.

Sharing and retention

Nova Steam does not sell personal information. Information may be shared only with service providers needed to operate the booking flow or when required by law. Records are kept only as long as reasonably needed for service, accounting, dispute prevention, and legal obligations.

Cookies

This website uses cookies, including Google Ads cookies, to measure the effectiveness of our advertising and improve your experience. You can control cookies through your browser settings.

Your choices

You may ask to review, correct, or delete information you submitted, subject to records Nova Steam must retain for legal or business purposes.

Contact

For privacy questions or requests, contact Nova Steam Carpet & Upholstery directly.